A friend referred me, what do I do?
If a current Cornerstone resident referred you to us please indicate this information on your application. When prompted "How did you hear about us?", please select "Current Resident Referral". This only applies to new leases.
At your key pick up please inform your leasing agent which resident referred you. At that time they will receive a $100 referral credit. You must inform us prior to moving in that you are a referral.
How do I qualify to rent with Cornerstone?
Income: Applicant’s gross income (before taxes) must equal three times the monthly rent. Roommates must have a combined income of three times the rent. Verification of income may be required before move-in. If you do not qualify financially, you may add a guarantor. A guarantor's income must be five times the monthly rent.
Employment: Applicant must be currently employed. Employment verification may be required before move-in. Unemployed applicants may qualify if they have secured a job and can provide an offer letter.
Credit History: All credit history must be satisfactory and current. Items that will be reviewed to determine approval include but are not limited to: credit history, check writing history, evictions, open collections, judgments and bankruptcies. We do not check your credit score. Applicants with no credit history may be required to pay an additional deposit.
Criminal History: We screen for criminal history issues including but not exclusive to; being listed on a sexual offender or terror watch list and violent misdemeanor. We run a full criminal background check on all applicants and review all results.
We do not accept co-signers for credit or criminal issues.
How do I apply for the apartment I'm interested in?
Make sure you meet the qualifications for approval, then select the unit you would like to apply for by clicking the yellow "Apply Now" button next to the available unit. Once your application and holding fee have been submitted, the unit will be taken off the website and will no longer be available for others to rent.
You have 24 hours from the time you submit your holding fee to cancel your application and have 100% of your holding fee refunded. The application fee is non-refundable.
Cornerstone will run your credit and criminal background and notify you when you are approved. If you are not approved, your holding fee will be refunded and the unit will be returned to the market for rent. Reasons for being declined include: previous evictions, open collections, criminal history issues, bankruptcies, tax liens, or if you are listed on a sex offender or terrorist watch list.
Once you are approved you will sign a lease, pay a pro-rated rent (if you move-in any day other than the 1st of the month) and get your keys and a move-in packet.
Can I apply for multiple apartments?
No. When you submit an application you are required to pay a holding fee to reserve the specific apartment you would like to lease. You are then committed to that apartment, providing your application is approved.
Do I have to apply online?
Yes, our application and leasing process is completely online. If you do not have access to a computer, you are welcome to apply at our office, located at 665 N. Grant Street.
What is a holding fee?
The holding fee reserves the apartment that you want to lease. On the day that your lease begins, the holding fee becomes your security deposit.
What does is cost to reserve an apartment?
The holding fee varies, please refer to our list of available apartments here
. The fee will be listed next to each unit. When you apply, the holding fee is used to reserve your apartment. On the day that your lease starts, this fee becomes your security deposit.
Will I need a co-signer or guarantor for my application?
The only reason you may need a co-signer or guarantor is if you do not meet our income requirement, which is three times the monthly rent. Your guarantor must pass our screening qualifications and make five times the monthly rent.
We do not accept co-signers if there is a credit or criminal issue.
How do I add a roommate or guarantor to my application?
You can add a roommate or guarantor to your application under Step 4: Additional Applicants. There is a drop down menu where you can specify if the additional applicant is a roommate or guarantor. There is a $45.00 application fee per applicant.
How do I cancel my application?
If you want to cancel your application, please email us at firstname.lastname@example.org. It is imperative that we have record of your cancellation within the 24 hour cancellation window.
If you cancel within 24 hours of submitting your application you will receive the holding fee back. The application fee is non-refundable. If you cancel outside of the 24 hour window you will forfeit the holding fee.
How will my holding fee be refunded?
Once the payment for your holding fee clears with the bank we will issue you a refund in the form of a check. This process normally takes 7 days. If you would like to pick up the check at our office, please let us know. If you would like us to mail it to you, please provide a mailing address.
How do I sign my lease?
You will receive an email letting you know when your lease is ready for you to sign online. To electronically sign your lease please log in to your resident portal from the link at the top of the Cornerstone website using the same information you created when you completed your application.
From there, select your unit, and continue until you come to the page titled "Electronic Signature". On that page click the "Sign" button. This does not sign the lease for you. This will take you to the full lease to review and sign each page separately. If you have a Guarantor they will need to sign the last page of the lease.
Where do I pick up my keys?
Please make an appointment with the leasing manager to pick up your keys on the day your lease starts. Your appointment will be at 665 N. Grant Street.
What do I need to complete prior to moving into my apartment?
You will need to sign your lease online, set up utilities (if applicable) and set up renter's insurance. Please make sure to sign every page of the online lease. You will also be required to pay any applicable deposits and pro-rated rent for your first month.
When are Free Rent move in specials applied?
If you rent an apartment that was running a move in special with free rent, this will be applied to your 2nd month of rent.